Gin Durham Ceramics Privacy Policy

www.gindurhamart.co.uk is an online marketplace for the work of Gin Durham Ceramics. This Privacy Policy is to help service users to understand what information is collected, how it is used and the measures in place to protect it. The policy applies to any personal information collected by www.gindurhamart.co.uk on behalf of Gin Durham Ceramics. 

For the purposes of this policy agreement, "Gin Durham Ceramics", "we", "our" and "us" refer to the business listed above, "you" and "client" refer to you as a service user. 

By accessing our service you acknowledge that you have read and consented to the terms set out in this Privacy Policy. 

You do not have to disclose any personal information to access most of the facilities on this website and your information will never be sold to any third party. However, if you would like to subscribe to our mailing list, contact us or place an order we may collect and securely store the following personal information; full name, postal address, email address, phone number. 

Gin Durham Ceramics is a "data controller" for the purposes of the Data Protection Act 2018 and the European Union’s (EU) General Data Protection Regulation (GDPR) (i.e. implementing appropriate measures to ensure and demonstrate that any data processing is performed in compliance with the GDPR). 

Information we collect from you:

Mailing list: 

You may choose to enter your details to join our mailing list (either through signing our books at exhibitions or via the website). In order to do this you provide us with your first name and email address. You can be assured that this information will only be used by Gin Durham Ceramics to contact you with updates regarding sales, new products and upcoming events via newsletters.  

Contact form or email:

When you contact us, either via the ‘Contact’ form on our 'Contact Me' page on the website or directly via phone or email, we may collect, use and store the following kinds of information about you: first name, last name, email address and telephone numbers (“contact details”). We need this information in order to respond to you however we will not store your data for any other reason unless you have actively joined the mailing list. 

Purchasing an order:

When you make a purchase from the online shop on this website we collect personal information about you including your name, postal address, telephone number and email address to process the order and fulfil a contractual obligation to send you your pieces.

How your data is used:

Gin Durham Ceramics will only use your personal data when the law allows us to. Most commonly, we will use your personal data to perform the contract we are about to enter into or have entered into with you. There are several ways we will use your data, specifically: to carry out an order from our website, to contact you regarding your order, delivering your order, managing payment on your order or for marketing purposes to inform you of Gin Durham Ceramics updates (but only if you have 'opted in' to our mailing list).

Security of your data:

Access to your personal data is strictly limited to those people that have a business need to know it at Gin Durham Ceramics, and only for the purposes set out above. We do not transfer your personal data. If for any reason there is a suspected personal data breach, will notify you and any applicable regulator of a breach where we are legally required to do so. 

Your legal rights regarding the use of your personal information:

You have rights under data protection laws regarding your personal data including: the right to request access to your personal data; request correction of your personal data; request deletion of your personal data; object to processing of your personal data; request restriction of processing your personal data; request transfer of your personal data; and right to withdraw consent to use your personal data wherein it will be permanently removed from our database during a regular clean up check. You can exercise these rights and/or 'opt out' of our mailing list at any time by emailing [email protected] or using the 'Contact' form on the 'Contact Me' page.

You have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, it would be appreciated if you gave us the chance to deal with your concerns before you approach the ICO so please do contact us as a first resort.

Changes to our Privacy Policy:

GIn Durham Ceramics reserves the right to add or amend our privacy policy where we see fit. Amendments will become into effect when we have updated the terms on our website. If you access, use or register on www.gindurhamart.co.uk after any amendment to this Privacy Policy, you acknowledge that you have read the updated version of this Privacy Policy. 

If you have any queries about the above Privacy Policy, please contact Gin Durham via the details on the 'Contact Me' page.